Samsung Galaxy S7

Samsung Galaxy S7

Android 6.0

I can't send and receive email messages on my Samsung Galaxy S7 Android 6.0

Cause 1 of 3: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 40

Find "Accounts"

Slide your finger downwards starting from the top of the screen.

Step 2 of 40

Find "Accounts"

Press the settings icon.

Step 3 of 40

Find "Accounts"

Press Accounts.

Step 4 of 40

Create new email account

Press Add account.

Step 5 of 40

Create new email account

Press Email.

Step 6 of 40

Enter email address

Press Email address and key in your email address.

Step 7 of 40

Enter password

Press Password and key in the password for your email account.

Step 8 of 40

Enter password

Press SIGN IN.

Step 9 of 40

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 10 of 40

Select server type

Press POP3 ACCOUNT.

Step 11 of 40

Enter username

Press the field below "User name" and key in the username for your email account.

Step 12 of 40

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

Step 13 of 40

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 14 of 40

Turn off encryption of incoming email messages

Press None to turn off the function.

110
Step 15 of 40

Enter incoming port

Press the field below "Port" and key in 110.

Step 16 of 40

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 17 of 40

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 18 of 40

Turn deletion of email messages on server on or off

Press When deleted from Inbox to delete email messages on the server when you delete them on your phone.

mail.vodafone.ie
Step 19 of 40

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

Step 20 of 40

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 21 of 40

Turn off encryption of outgoing email messages

Press None to turn off the function.

25
Step 22 of 40

Enter outgoing port

Press the field below "Port" and key in 25.

Step 23 of 40

Turn off SMTP authentication

Press Authentication required before sending emails to turn off the function.

Step 24 of 40

Turn off SMTP authentication

Press SIGN IN.

Step 25 of 40

Return to the home screen

Press the Home key to return to the home screen.

Step 26 of 40

Find "Email"

Press Apps.

Step 27 of 40

Find "Email"

Press Samsung.

Step 28 of 40

Find "Email"

Press Email.

Step 29 of 40

Turn on email message synchronisation

Press MORE.

Step 30 of 40

Turn on email message synchronisation

Press Settings.

Step 31 of 40

Turn on email message synchronisation

Press the required email account.

Step 32 of 40

Turn on email message synchronisation

Press Sync account to turn on the function.

Step 33 of 40

Enter email account name

Press Account name and key in the required name.

Step 34 of 40

Enter email account name

Press OK.

Step 35 of 40

Enter sender name

Press Your name and key in your name.

Step 36 of 40

Enter sender name

Press OK.

Step 37 of 40

Select settings for retrieval of new email messages

Press Sync schedule.

Step 38 of 40

Select settings for retrieval of new email messages

Press Set sync schedule.

Step 39 of 40

Select settings for retrieval of new email messages

Press the required setting.

Step 40 of 40

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Accounts.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press SIGN IN.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press POP3 ACCOUNT.

6 Enter username

Press the field below "User name" and key in the username for your email account.

7 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

8 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None to turn off the function.

9 Enter incoming port

Press the field below "Port" and key in 110.
110

10 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When deleted from Inbox to delete email messages on the server when you delete them on your phone.

11 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

12 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None to turn off the function.

13 Enter outgoing port

Press the field below "Port" and key in 25.
25

14 Turn off SMTP authentication

Press Authentication required before sending emails to turn off the function.
Press SIGN IN.

15 Return to the home screen

Press the Home key to return to the home screen.

16 Find "Email"

Press Apps.
Press Samsung.
Press Email.

17 Turn on email message synchronisation

Press MORE.
Press Settings.
Press the required email account.
Press Sync account to turn on the function.

18 Enter email account name

Press Account name and key in the required name.
Press OK.

19 Enter sender name

Press Your name and key in your name.
Press OK.

20 Select settings for retrieval of new email messages

Press Sync schedule.
Press Set sync schedule.
Press the required setting.

21 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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