Samsung Galaxy S6

Samsung Galaxy S6

You can't send picture messages - Samsung Galaxy S6

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 15

Find "Messages"

Press Messages.

Step 2 of 15

Create picture message

Press the new message icon.

Step 3 of 15

Select recipient

Key in the first letters of the required contact.Matching contacts are displayed.Press the required contact.

Step 4 of 15

Write the text

Press Enter message.Write the text for your picture message.

Step 5 of 15

Insert pictures, video clips and audio files

Press the attachment icon.Select one of the following options:Insert picture, go to 5a.Insert video clip, go to 5b.Insert audio file, go to 5c.

Step 6 of 15

5a - Insert picture

Press Image.Go to the required folder.

Step 7 of 15

5a - Insert picture

Press the required picture to select it.

Step 8 of 15

5a - Insert picture

Press DONE.

Step 9 of 15

5b - Insert video clip

Press Video.Go to the required folder.

Step 10 of 15

5b - Insert video clip

Press the required video clip.

Step 11 of 15

5c - Insert audio file

Press Audio.Go to the required folder.

Step 12 of 15

5c - Insert audio file

Press the required audio file.

Step 13 of 15

5c - Insert audio file

Press DONE.

Step 14 of 15

Send the picture message

Press SEND when you've finished your picture message.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Messages"

Press Messages.

2 Create picture message

Press the new message icon.

3 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

4 Write the text

Press Enter message.
Write the text for your picture message.

5 Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 5a.
Insert video clip, go to 5b.
Insert audio file, go to 5c.

6 5a - Insert picture

Press Image.
Go to the required folder.
Press the required picture to select it.
Press DONE.

7 5b - Insert video clip

Press Video.
Go to the required folder.
Press the required video clip.

8 5c - Insert audio file

Press Audio.
Go to the required folder.
Press the required audio file.
Press DONE.

9 Send the picture message

Press SEND when you've finished your picture message.

10 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause
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