Samsung Galaxy S6 edge+

Samsung Galaxy S6 edge+

You can't send email messages - Samsung Galaxy S6 edge+

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 34

Find "Email"

Press Apps.

Step 2 of 34

Find "Email"

Press Email.

Samsung Galaxy S6 edge+
Step 3 of 34

Enter email address

Key in your email address.

Step 4 of 34

Enter password

Press Password and key in the password for your email account.

Step 5 of 34

Enter password

Press NEXT.

Step 6 of 34

Select server type

Press POP3 ACCOUNT.

Step 7 of 34

Enter username

Press the field below "User name" and key in the username for your email account.

Step 8 of 34

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

Step 9 of 34

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 10 of 34

Turn off encryption of incoming email messages

Press None.

Step 11 of 34

Enter incoming port

Press the field below "Port" and key in 110

Step 12 of 34

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 13 of 34

Turn deletion of email messages on server on or off

Press Never or When deleted from Inbox.

Step 14 of 34

Turn deletion of email messages on server on or off

Press NEXT.

Step 15 of 34

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie

Step 16 of 34

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 17 of 34

Turn off encryption of outgoing email messages

Press None.

Step 18 of 34

Enter outgoing port

Press the field below "Port" and key in 25

Step 19 of 34

Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.

Step 20 of 34

Turn off SMTP authentication

Press NEXT.

Step 21 of 34

Enter email account name

Press MORE.

Step 22 of 34

Enter email account name

Press Settings.

Step 23 of 34

Enter email account name

Press the name of the email account you've just set up.

Step 24 of 34

Enter email account name

Press Account name.

Step 25 of 34

Enter email account name

Key in the required name and press OK.

Step 26 of 34

Enter sender name

Press Your name.

Step 27 of 34

Enter sender name

Key in the required sender name and press OK.

Step 28 of 34

Select setting for retrieval of new email messages

Press Sync schedule.

Step 29 of 34

Select setting for retrieval of new email messages

Press Set sync schedule.

Step 30 of 34

Select setting for retrieval of new email messages

Press Manual or the required period.

Step 31 of 34

Select setting for retrieval of new email messages

Press the required days below "Peak days".

Step 32 of 34

Select setting for retrieval of new email messages

Press the fields below "Peak time" and follow the instructions on the display to set the required times.

Step 33 of 34

Select setting for retrieval of new email messages

Press the Return key three times.

Step 34 of 34

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press Apps.
Press Email.

2 Enter email address

Key in your email address.
Samsung Galaxy S6 edge+

3 Enter password

Press Password and key in the password for your email account.
Press NEXT.

4 Select server type

Press POP3 ACCOUNT.

5 Enter username

Press the field below "User name" and key in the username for your email account.

6 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

7 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None.

8 Enter incoming port

Press the field below "Port" and key in 110

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never or When deleted from Inbox.
Press NEXT.

10 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie

11 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None.

12 Enter outgoing port

Press the field below "Port" and key in 25

13 Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.
Press NEXT.

14 Enter email account name

Press MORE.
Press Settings.
Press the name of the email account you've just set up.
Press Account name.
Key in the required name and press OK.

15 Enter sender name

Press Your name.
Key in the required sender name and press OK.

16 Select setting for retrieval of new email messages

Press Sync schedule.
Press Set sync schedule.
Press Manual or the required period.
Press the required days below "Peak days".
Press the fields below "Peak time" and follow the instructions on the display to set the required times.
Press the Return key three times.

17 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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