Samsung Galaxy J5 (2017)

Samsung Galaxy J5 (2017)

Android 7.0

I can't send and receive email messages on my Samsung Galaxy J5 (2017) Android 7.0

Cause 2 of 4: The email message isn't written correctly

To send an email message, it needs to be written and sent correctly.

Solution: See how to write and send an email message.

Step 1 of 17

Find "Email"

Slide your finger upwards on the screen.

Step 2 of 17

Find "Email"

Press Samsung.

Step 3 of 17

Find "Email"

Press Email.

Step 4 of 17

Select email account

Slide your finger right starting from the left side of the screen.

Step 5 of 17

Select email account

Press the required account.

Step 6 of 17

Create new email message

Press the new email message icon.

Step 7 of 17

Select recipient

Press To and key in the first letters of the recipient's name.

Step 8 of 17

Select recipient

Press the required contact.

Step 9 of 17

Enter subject

Press Subject and key in the required subject.

Step 10 of 17

Write text

Press the text input field and write the text for your email message.

Step 11 of 17

Attach file

Press ATTACH.

Step 12 of 17

Attach file

Press OTHER.

Step 13 of 17

Attach file

Press My Files and go to the required folder.

Step 14 of 17

Attach file

Press the required file.

Step 15 of 17

Attach file

Press DONE.

Step 16 of 17

Send the email message

Press SEND when you've finished your email message.

Step 17 of 17

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Slide your finger upwards on the screen.
Press Samsung.
Press Email.

2 Select email account

Slide your finger right starting from the left side of the screen.
Press the required account.

3 Create new email message

Press the new email message icon.

4 Select recipient

Press To and key in the first letters of the recipient's name.
Press the required contact.

5 Enter subject

Press Subject and key in the required subject.

6 Write text

Press the text input field and write the text for your email message.

7 Attach file

Press ATTACH.
Press OTHER.
Press My Files and go to the required folder.
Press the required file.
Press DONE.

8 Send the email message

Press SEND when you've finished your email message.

9 Return to the home screen

Press the Home key to return to the home screen.

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