Motorola Gleam+

Motorola Gleam+

You can't send text messages - Motorola Gleam+

Cause 2 of 5: The message centre number is incorrect

The message centre ensures that your text message is sent to the recipient. If the wrong message centre number is saved in your phone, the text message can't be sent.

Solution: Enter the correct message centre number.

Step 1 of 23

Find "Text message"

Press the Navigation key.

Step 2 of 23

Find "Text message"

Scroll to Messaging and press the Navigation key.

Step 3 of 23

Find "Text message"

Scroll to Message settings and press the Navigation key.

Step 4 of 23

Find "Text message"

Scroll to Text message and press the Navigation key.

Step 5 of 23

Save the message centre number

Scroll to Profile settings and press the Navigation key.

Step 6 of 23

Save the message centre number

Highlight the first profile and press Options.

Step 7 of 23

Save the message centre number

Scroll to Edit and press the Navigation key.

Step 8 of 23

Save the message centre number

Highlight the field below SMSC address and key in +35387699989

Step 9 of 23

Select validity period

Highlight the field below Validity period.

Step 10 of 23

Select validity period

Press Navigation key right or Navigation key left to select Maximum.

Step 11 of 23

Select message type

Scroll to Message type.

Step 12 of 23

Select message type

Press Navigation key right or Navigation key left to select Text.

Step 13 of 23

Select message type

Press Done.

Step 14 of 23

Select message type

Press Back.

Step 15 of 23

Edit general settings

Scroll to Common settings and press the Navigation key.

Step 16 of 23

Turn request for delivery reports on or off

Scroll to Delivery report and press the Navigation key to turn the function on or off.

Step 17 of 23

Turn request for delivery reports on or off

When the box next to the menu item is ticked (V), the function is turned on.

Step 18 of 23

Turn off reply via same message centre

Scroll to Reply path and press the Navigation key to turn the function off.

Step 19 of 23

Turn off reply via same message centre

When the box next to the menu item is empty, the function is turned off.

Step 20 of 23

Turn off reply via same message centre

Press Done.

Step 21 of 23

Select data bearer

Scroll to Preferred connection and press the Navigation key.

Step 22 of 23

Select data bearer

Highlight Prefer GSM or GSM only and press the Navigation key.

Step 23 of 23

Exit

Press Disconnect to return to standby mode.

1 Find "Text message"

Press the Navigation key.
Scroll to Messaging and press the Navigation key.
Scroll to Message settings and press the Navigation key.
Scroll to Text message and press the Navigation key.

2 Save the message centre number

Scroll to Profile settings and press the Navigation key.
Highlight the first profile and press Options.
Scroll to Edit and press the Navigation key.
Highlight the field below SMSC address and key in +35387699989

3 Select validity period

Highlight the field below Validity period.
Press Navigation key right or Navigation key left to select Maximum.

4 Select message type

Scroll to Message type.
Press Navigation key right or Navigation key left to select Text.
Press Done.
Press Back.

5 Edit general settings

Scroll to Common settings and press the Navigation key.

6 Turn request for delivery reports on or off

Scroll to Delivery report and press the Navigation key to turn the function on or off.
When the box next to the menu item is ticked (V), the function is turned on.

7 Turn off reply via same message centre

Scroll to Reply path and press the Navigation key to turn the function off.
When the box next to the menu item is empty, the function is turned off.
Press Done.

8 Select data bearer

Scroll to Preferred connection and press the Navigation key.
Highlight Prefer GSM or GSM only and press the Navigation key.

9 Exit

Press Disconnect to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone