Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

You can't receive voice calls - Microsoft Lumia 640 XL

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 5

Find "set"

Slide your finger down the display starting from the top edge of your phone.Press ALL SETTINGS.

Step 2 of 5

Find "set"

Press network+.

Step 3 of 5

Find "set"

Press set.

Step 4 of 5

Cancel all diverts

Press the required divert type until the function is turned off.Repeat until all diverts have been cancelled.

Step 5 of 5

Return to the home screen

Press the home icon to return to the home screen.

1 Find "set"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press network+.
Press set.

2 Cancel all diverts

Press the required divert type until the function is turned off.
Repeat until all diverts have been cancelled.

3 Return to the home screen

Press the home icon to return to the home screen.

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