HTC One

HTC One

No message tone - HTC One

Cause 1 of 1: The message tone has been turned off

If the message tone has been turned off, there's no message tone when you receive a message.

Solution: Choose message tone.

Step 1 of 10

Find "Notifications"

Press the message icon.

Step 2 of 10

Find "Notifications"

Press the menu icon.

Step 3 of 10

Find "Notifications"

Press Settings.

Step 4 of 10

Find "Notifications"

Press Notifications.

Step 5 of 10

Turn on notifications

Press Received notification until the display tells you that the function is turned on.

Step 6 of 10

Turn on message tone

Press Play notification sound until the display tells you that the function is turned on.

Step 7 of 10

Select message tone

Press Notification sound.

Step 8 of 10

Select message tone

Press the different message tones to listen to them.

Step 9 of 10

Select message tone

Once you've found a message tone you like, press APPLY.

Step 10 of 10

Return to the home screen

Press the Home key several times to return to the home screen.

1 Find "Notifications"

Press the message icon.
Press the menu icon.
Press Settings.
Press Notifications.

2 Turn on notifications

Press Received notification until the display tells you that the function is turned on.

3 Turn on message tone

Press Play notification sound until the display tells you that the function is turned on.

4 Select message tone

Press Notification sound.
Press the different message tones to listen to them.
Once you've found a message tone you like, press APPLY.

5 Return to the home screen

Press the Home key several times to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause
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