HTC 8X

HTC 8X

You can't start up your phone - HTC 8X

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 8

Find "lock screen"

Slide your finger left on the display.
Press Settings.

Step 2 of 8

Find "lock screen"

Press lock screen.

HTC 8X
Step 3 of 8

Select option

Select one of the following options:
Turn on use of phone lock code, go to 2a.
Turn off use of phone lock code, go to 2b.

Step 4 of 8

2a - Turn on use of phone lock code

Press the indicator next to Password to turn on the function.
Key in the required phone lock code.

Step 5 of 8

2a - Turn on use of phone lock code

Press the field below Confirm password and key in the phone lock code.

Step 6 of 8

2a - Turn on use of phone lock code

Press done.

Step 7 of 8

2b - Turn off use of phone lock code

Press the indicator next to Password to turn off the function.
Key in your phone lock code.

Step 8 of 8

Exit

Press the Home key to return to standby mode.

1 Find "lock screen"

Slide your finger left on the display.
Press Settings.
Press lock screen.

2 Select option

Select one of the following options:
Turn on use of phone lock code, go to 2a.
Turn off use of phone lock code, go to 2b.
HTC 8X

3 2a - Turn on use of phone lock code

Press the indicator next to Password to turn on the function.
Key in the required phone lock code.
Press the field below Confirm password and key in the phone lock code.
Press done.

4 2b - Turn off use of phone lock code

Press the indicator next to Password to turn off the function.
Key in your phone lock code.

5 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

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