HTC 8X

HTC 8X

You can't receive email messages - HTC 8X

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 17

Find "email+accounts"

Slide your finger left on the display.Press Settings.

Step 2 of 17

Find "email+accounts"

Press email+accounts.

Step 3 of 17

Create new email account

Press add an account.

Step 4 of 17

Create new email account

Press the required provider.

Step 5 of 17

Enter email address

Press the field below Email address and key in your email address (such as name@provider.com).

Step 6 of 17

Enter password

Press the field below Password and key in the password for your email account.

Step 7 of 17

Activate email account

Press next.

Step 8 of 17

Select synchronisation setting

Press the required synchronisation setting.

Step 9 of 17

Select synchronisation setting

Press sign in.Wait while the email account is activated.

Step 10 of 17

Edit email account settings

Press the email account you've just set up.

Step 11 of 17

Enter email account name

Press the field below Account name and key in a name for the email account.

Step 12 of 17

Select setting for retrieving new email messages

Press the field below Download new content.

Step 13 of 17

Select setting for retrieving new email messages

Press the required period or manually.

Step 14 of 17

Select time for retrieving email messages

Press the field below Download email from.

Step 15 of 17

Select time for retrieving email messages

Press the required period or any time.

Step 16 of 17

Save and exit

Press the confirm icon.

Step 17 of 17

Save and exit

Press the Home key to return to standby mode.

1 Find "email+accounts"

Slide your finger left on the display.
Press Settings.
Press email+accounts.

2 Create new email account

Press add an account.
Press the required provider.

3 Enter email address

Press the field below Email address and key in your email address (such as name@provider.com).

4 Enter password

Press the field below Password and key in the password for your email account.

5 Activate email account

Press next.

6 Select synchronisation setting

Press the required synchronisation setting.
Press sign in.
Wait while the email account is activated.

7 Edit email account settings

Press the email account you've just set up.

8 Enter email account name

Press the field below Account name and key in a name for the email account.

9 Select setting for retrieving new email messages

Press the field below Download new content.
Press the required period or manually.

10 Select time for retrieving email messages

Press the field below Download email from.
Press the required period or any time.

11 Save and exit

Press the confirm icon.
Press the Home key to return to standby mode.

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