BlackBerry Q10

BlackBerry Q10

You can't browse the internet - BlackBerry Q10

Cause 2 of 3: Your phone hasn't been correctly set up for internet access

If the internet settings in your phone are incorrect, you can't access the internet.

Solution: Set up your phone for internet access.

Step 1 of 7

Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.Press Settings.

Step 2 of 7

Find "Mobile Network"

Press Network Connections.

Step 3 of 7

Find "Mobile Network"

Press Mobile Network.

Step 4 of 7

Edit data connection

Press the settings icon.

Step 5 of 7

Enter APN

Press the field below "Access Point Name (APN)" and key in live.vodafone.com

Step 6 of 7

Save configuration

Press Save.

BlackBerry Q10
Step 7 of 7

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.
Press Settings.
Press Network Connections.
Press Mobile Network.

2 Edit data connection

Press the settings icon.

3 Enter APN

Press the field below "Access Point Name (APN)" and key in live.vodafone.com

4 Save configuration

Press Save.

5 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

Did this solve the problem?

Yes - All solved No - Go to next cause
4gaccessoriesicon-app-storebasket-changebattery-lifebatterybill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1binblockBrandsbroadband-iconbroadbandcalendarcallcameracasesChatchevron-downchevron-left chevron-right chevron-upclose closecollectionscommunitycontinuouscontractdashboarddatadownload-squareDownloadediterror-circleeyefacebookfilters foldergoidentityLessletterslocationMemorymenumessagemobilemy-vodafonenetwork_signaloperating-systemorderspayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836paymentphotosplay-storeplayplusratingreportreturnroamingscreen-sizesearchsecure-netshoppingsimspinnersquarestechnologytick-simpletop-uptop-upTVtwittervaluevf-tv-iconvodafone warningWeightworld
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone