Vodafone Smart Chat

Vodafone Smart Chat

You can't send email messages - Vodafone Smart Chat

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 60

Find "Access Point Names"

Press the menu icon.

Step 2 of 60

Find "Access Point Names"

Press Settings.

Step 3 of 60

Find "Access Point Names"

Press Wireless & networks.

Step 4 of 60

Find "Access Point Names"

Press Mobile networks.

Step 5 of 60

Find "Access Point Names"

Press Network Settings.

Step 6 of 60

Find "Access Point Names"

Press Access Point Names.

Step 7 of 60

Create new data connection

Press the Menu key.

Step 8 of 60

Create new data connection

Press New APN.

Step 9 of 60

Enter data connection name

Press Name.

Step 10 of 60

Enter data connection name

Key in Vodafone Mail and press OK.

Step 11 of 60

Enter APN

Press APN.

Step 12 of 60

Enter APN

Key in live.vodafone.com and press OK.

Step 13 of 60

Enter country code

Press MCC.

Step 14 of 60

Enter country code

Key in 272 and press OK.

Step 15 of 60

Enter network code

Press MNC.

Step 16 of 60

Enter network code

Key in 01 and press OK.

Step 17 of 60

Select authentication type

Press Authentication type.

Step 18 of 60

Select authentication type

Press PAP.

Step 19 of 60

Select APN type

Press APN type.

Step 20 of 60

Select APN type

Key in default and press OK.

Step 21 of 60

Save and activate data connection

Press the Menu key.

Step 22 of 60

Save and activate data connection

Press Save.

Step 23 of 60

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 24 of 60

Save and activate data connection

Press the Home key to return to standby mode.

Step 25 of 60

Find "Email"

Press the menu icon.

Step 26 of 60

Find "Email"

Press Email.

Vodafone Smart Chat
Step 27 of 60

Enter email address

Key in your email address.

Step 28 of 60

Enter password

Press Password and key in the password for your email account.

Step 29 of 60

Enter password

Press Next.

Step 30 of 60

Select server type

Press POP3.

Step 31 of 60

Select server type

Press Next.

Vodafone Smart Chat
Step 32 of 60

Enter username

Key in the username for your email account.

Step 33 of 60

Enter incoming server

Press the field below POP3 server and key in the name of your email provider's incoming email server.

Step 34 of 60

Enter incoming port

Press the field below Port and key in 110

Step 35 of 60

Turn off encryption of incoming email messages

Press the drop down list below Security type.

Step 36 of 60

Turn off encryption of incoming email messages

Press None.

Step 37 of 60

Turn deletion of email messages on server on or off

Press the drop down list below Delete email from server.

Step 38 of 60

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 39 of 60

Turn deletion of email messages on server on or off

Press Next.

Vodafone Smart Chat
Step 40 of 60

Enter outgoing server

Key in mail.vodafone.ie

Step 41 of 60

Enter outgoing port

Press the field below Port and key in 25

Step 42 of 60

Turn off encryption of outgoing email messages

Press the drop down list below Security type.

Step 43 of 60

Turn off encryption of outgoing email messages

Press None.

Step 44 of 60

Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.

Step 45 of 60

Turn off SMTP authentication

When the box next to the menu item is empty, SMTP authentication is turned off.

Step 46 of 60

Turn off SMTP authentication

Press Next.

Step 47 of 60

Select setting for retrieving new email messages

Press the drop down list below Email checking frequency.

Step 48 of 60

Select setting for retrieving new email messages

Press Never or the required period.

Step 49 of 60

Select setting for retrieving new email messages

Press Next.

Step 50 of 60

Select email message size

Press the drop down list below Download options.

Step 51 of 60

Select email message size

Press Message header or Full message.

Step 52 of 60

Select number of email messages to retrieve

Press the drop down list below Message number per download.

Step 53 of 60

Select number of email messages to retrieve

Press the required setting.

Step 54 of 60

Turn synchronisation of deleted email messages on or off

Press Synchronize deleted message by server.

Step 55 of 60

Turn synchronisation of deleted email messages on or off

When the box next to the menu item is ticked (V), the function is turned on.

Step 56 of 60

Turn synchronisation of deleted email messages on or off

Press Next.

Vodafone Smart Chat
Step 57 of 60

Enter email account name

Key in a name for your email account

Step 58 of 60

Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

Step 59 of 60

Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

Step 60 of 60

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Wireless & networks.
Press Mobile networks.
Press Network Settings.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press the menu icon.
Press Email.

11 Enter email address

Key in your email address.
Vodafone Smart Chat

12 Enter password

Press Password and key in the password for your email account.
Press Next.

13 Select server type

Press POP3.
Press Next.

14 Enter username

Key in the username for your email account.
Vodafone Smart Chat

15 Enter incoming server

Press the field below POP3 server and key in the name of your email provider's incoming email server.

16 Enter incoming port

Press the field below Port and key in 110

17 Turn off encryption of incoming email messages

Press the drop down list below Security type.
Press None.

18 Turn deletion of email messages on server on or off

Press the drop down list below Delete email from server.
Press Never or When I delete from Inbox.
Press Next.

19 Enter outgoing server

Key in mail.vodafone.ie
Vodafone Smart Chat

20 Enter outgoing port

Press the field below Port and key in 25

21 Turn off encryption of outgoing email messages

Press the drop down list below Security type.
Press None.

22 Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.
When the box next to the menu item is empty, SMTP authentication is turned off.
Press Next.

23 Select setting for retrieving new email messages

Press the drop down list below Email checking frequency.
Press Never or the required period.
Press Next.

24 Select email message size

Press the drop down list below Download options.
Press Message header or Full message.

25 Select number of email messages to retrieve

Press the drop down list below Message number per download.
Press the required setting.

26 Turn synchronisation of deleted email messages on or off

Press Synchronize deleted message by server.
When the box next to the menu item is ticked (V), the function is turned on.
Press Next.

27 Enter email account name

Key in a name for your email account
Vodafone Smart Chat

28 Enter sender name

Press the field below Your name (displayed on outgoing messages) and key in the required sender name.

29 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

30 Exit

Press the Home key to return to standby mode.

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