Sony Xperia Z3 Compact

Sony Xperia Z3 Compact

You can't start up your phone - Sony Xperia Z3 Compact

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 13

Find "Screen lock"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 13

Find "Screen lock"

Press Security.

Step 3 of 13

Find "Screen lock"

Press Screen lock.

Sony Xperia Z3 Compact
Step 4 of 13

Select option

You can create several types of phone lock codes. The following steps show two examples:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.

Step 5 of 13

2a - Create phone lock code using a pattern

Press Pattern.

Step 6 of 13

2a - Create phone lock code using a pattern

Press and drag a point to connect at least four points.

Step 7 of 13

2a - Create phone lock code using a pattern

Press Continue.
Repeat the selected phone lock code to confirm.

Step 8 of 13

2a - Create phone lock code using a pattern

Press Confirm.

Step 9 of 13

2b - Create phone lock code using a PIN

Press PIN.

Step 10 of 13

2b - Create phone lock code using a PIN

Key in the required phone lock code and press Continue.

Step 11 of 13

2b - Create phone lock code using a PIN

Key in the phone lock code again and press OK.

Step 12 of 13

Turn off use of phone lock code

Press None.

Step 13 of 13

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Screen lock"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.
Press Security.
Press Screen lock.

2 Select option

You can create several types of phone lock codes. The following steps show two examples:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.
Sony Xperia Z3 Compact

3 2a - Create phone lock code using a pattern

Press Pattern.
Press and drag a point to connect at least four points.
Press Continue.
Repeat the selected phone lock code to confirm.
Press Confirm.

4 2b - Create phone lock code using a PIN

Press PIN.
Key in the required phone lock code and press Continue.
Key in the phone lock code again and press OK.

5 Turn off use of phone lock code

Press None.

6 Return to the home screen

Press the home icon to return to the home screen.

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