Sony Xperia L1

Sony Xperia L1

Android 7.0

I can't send and receive email messages on my Sony Xperia L1 Android 7.0

Cause 4 of 4: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 40

Find "Accounts & sync"

Slide two fingers downwards starting from the top the screen.

Step 2 of 40

Find "Accounts & sync"

Press the settings icon.

Step 3 of 40

Find "Accounts & sync"

Press Accounts & sync.

Step 4 of 40

Create new email account

Press Add account.

Step 5 of 40

Create new email account

Press Email.

Step 6 of 40

Enter email address

Press Email address and key in your email address.

Step 7 of 40

Enter email address

Press NEXT.

Step 8 of 40

Enter password

Press Password and key in the password for your email account.

Step 9 of 40

Enter password

Press NEXT.

Step 10 of 40

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 11 of 40

Select server type

Press POP3.

Step 12 of 40

Enter username

Press the field below "Username" and key in the username for your email account.

Step 13 of 40

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

110
Step 14 of 40

Enter incoming port

Press the field below "Port" and key in 110.

Step 15 of 40

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 16 of 40

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 17 of 40

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 18 of 40

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 19 of 40

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Step 20 of 40

Turn deletion of email messages on server on or off

Press NEXT.

mail.vodafone.ie
Step 21 of 40

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

25
Step 22 of 40

Enter outgoing port

Press the field below "Port" and key in 25.

Step 23 of 40

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 24 of 40

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 25 of 40

Turn off SMTP authentication

Press the indicator next to "Require sign-in" to turn off the function.

Step 26 of 40

Turn off SMTP authentication

Press NEXT.

Step 27 of 40

Select setting for retrieval of new email messages

Press SHOW MORE SYNC OPTIONS.

Step 28 of 40

Select setting for retrieval of new email messages

Press the drop down list below "Automatically (Every 5 minutes)".

Step 29 of 40

Select setting for retrieval of new email messages

Press the required setting.

Step 30 of 40

Select setting for retrieval of new email messages

To turn on manual retrieval of email messages, press Manually.

Step 31 of 40

Select setting for retrieval of new email messages

Press the drop down list below "Messages to sync".

Step 32 of 40

Select setting for retrieval of new email messages

Press the required setting.

Step 33 of 40

Turn on email message synchronisation

Press Sync email to turn on the function.

Step 34 of 40

Turn on email message synchronisation

Press NEXT.

Step 35 of 40

Select notification for new email messages

Press the required setting.

Step 36 of 40

Select notification for new email messages

Press NEXT.

Step 37 of 40

Enter email account name

Press the field below "Set account name (optional)" and key in the required name.

Step 38 of 40

Enter sender name

Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.

Step 39 of 40

Enter sender name

Press FINISH SETUP.

Step 40 of 40

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts & sync"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Accounts & sync.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address and key in your email address.
Press NEXT.

4 Enter password

Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press POP3.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 110.
110

9 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None to turn off the function.

10 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Press NEXT.

11 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

12 Enter outgoing port

Press the field below "Port" and key in 25.
25

13 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None to turn off the function.

14 Turn off SMTP authentication

Press the indicator next to "Require sign-in" to turn off the function.
Press NEXT.

15 Select setting for retrieval of new email messages

Press SHOW MORE SYNC OPTIONS.
Press the drop down list below "Automatically (Every 5 minutes)".
Press the required setting.
To turn on manual retrieval of email messages, press Manually.
Press the drop down list below "Messages to sync".
Press the required setting.

16 Turn on email message synchronisation

Press Sync email to turn on the function.
Press NEXT.

17 Select notification for new email messages

Press the required setting.
Press NEXT.

18 Enter email account name

Press the field below "Set account name (optional)" and key in the required name.

19 Enter sender name

Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.
Press FINISH SETUP.

20 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone