Samsung Galaxy Tab 3 10.1

Samsung Galaxy Tab 3 10.1

You can't start up your phone - Samsung Galaxy Tab 3 10.1

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 15

Find "Screen lock"

Press Settings.

Step 2 of 15

Find "Screen lock"

Press Lock screen.

Step 3 of 15

Find "Screen lock"

Press Screen lock.

Samsung Galaxy Tab 3 10.1
Step 4 of 15

Select option

You can create several types of lock codes. The following steps show two examples:
Create lock code using a pattern, go to 2a.
Create lock code using a PIN, go to 2b.

Step 5 of 15

2a - Create lock code using a pattern

Press Pattern.

Step 6 of 15

2a - Create lock code using a pattern

Press and drag a point to connect at least four points.

Step 7 of 15

2a - Create lock code using a pattern

Press Continue.
Repeat the selected lock code to confirm.

Step 8 of 15

2a - Create lock code using a pattern

Press Confirm.

Step 9 of 15

2a - Create lock code using a pattern

Key in a four-digit PIN and press Continue.

Step 10 of 15

2a - Create lock code using a pattern

Key in the PIN again and press OK.

Step 11 of 15

2b - Create lock code using a PIN

Press PIN.

Step 12 of 15

2b - Create lock code using a PIN

Key in the required lock code and press Continue.

Step 13 of 15

2b - Create lock code using a PIN

Key in the lock code again and press OK.

Step 14 of 15

Turn off use of lock code

Press None.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Screen lock"

Press Settings.
Press Lock screen.
Press Screen lock.

2 Select option

You can create several types of lock codes. The following steps show two examples:
Create lock code using a pattern, go to 2a.
Create lock code using a PIN, go to 2b.
Samsung Galaxy Tab 3 10.1

3 2a - Create lock code using a pattern

Press Pattern.
Press and drag a point to connect at least four points.
Press Continue.
Repeat the selected lock code to confirm.
Press Confirm.
Key in a four-digit PIN and press Continue.
Key in the PIN again and press OK.

4 2b - Create lock code using a PIN

Press PIN.
Key in the required lock code and press Continue.
Key in the lock code again and press OK.

5 Turn off use of lock code

Press None.

6 Return to the home screen

Press the Home key to return to the home screen.

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