Nokia Lumia 635

Nokia Lumia 635

You can't make voice calls - Nokia Lumia 635

Cause 1 of 9: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown when roaming

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through when roaming.

Solution: Turn off your own caller identification.

Step 1 of 6

Find "settings"

Press the phone icon.

Step 2 of 6

Find "settings"

Press the dots in the bottom right corner of the display.

Step 3 of 6

Find "settings"

Press settings.

Step 4 of 6

Turn your own caller identification on or off

Press the field below "Show my caller ID to".

Step 5 of 6

Turn your own caller identification on or off

Press everyone, no one or my contacts.

Step 6 of 6

Return to the home screen

Press the home icon to return to the home screen.

1 Find "settings"

Press the phone icon.
Press the dots in the bottom right corner of the display.
Press settings.

2 Turn your own caller identification on or off

Press the field below "Show my caller ID to".
Press everyone, no one or my contacts.

3 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone