Nokia Lumia 1020

Nokia Lumia 1020

You can't send picture messages - Nokia Lumia 1020

Cause 2 of 4: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 17

Find "access point"

Slide your finger left across the display to open the main menu.
Press Settings.

Step 2 of 17

Find "access point"

Press access point.

Step 3 of 17

Create new data connection

Press the add icon.

Step 4 of 17

Enter name

Press the field below "Connection name" and key in Vodafone MMS + Internet

Step 5 of 17

Enter APN for internet

Press the field below "Access point name" and key in live.vodafone.com

Step 6 of 17

Select authentication type for internet

Press the field below "Authentication type".

Step 7 of 17

Select authentication type for internet

Press PAP.

Step 8 of 17

Enter APN for picture messaging

Press MMS APN.

Step 9 of 17

Enter APN for picture messaging

Press the field below "MMS access point name" and key in mms.vodafone.net

Step 10 of 17

Enter IP address for picture messaging

Press the field below "Proxy address" and key in 10.24.59.200

Step 11 of 17

Enter port for picture messaging

Press the field below "Proxy port" and key in 80

Step 12 of 17

Enter picture messaging server

Press the field below "MMSC address" and key in http://www.vodafone.ie/mms

Step 13 of 17

Select authentication type for picture messaging

Press the field below "Authentication type".

Step 14 of 17

Select authentication type for picture messaging

Press PAP.

Step 15 of 17

Save and activate data connection

Press the confirm icon.

Step 16 of 17

Save and activate data connection

Press the data connection to activate it.

Step 17 of 17

Return to the home screen

Press the Home key to return to the home screen.

1 Find "access point"

Slide your finger left across the display to open the main menu.
Press Settings.
Press access point.

2 Create new data connection

Press the add icon.

3 Enter name

Press the field below "Connection name" and key in Vodafone MMS + Internet

4 Enter APN for internet

Press the field below "Access point name" and key in live.vodafone.com

5 Select authentication type for internet

Press the field below "Authentication type".
Press PAP.

6 Enter APN for picture messaging

Press MMS APN.
Press the field below "MMS access point name" and key in mms.vodafone.net

7 Enter IP address for picture messaging

Press the field below "Proxy address" and key in 10.24.59.200

8 Enter port for picture messaging

Press the field below "Proxy port" and key in 80

9 Enter picture messaging server

Press the field below "MMSC address" and key in http://www.vodafone.ie/mms

10 Select authentication type for picture messaging

Press the field below "Authentication type".
Press PAP.

11 Save and activate data connection

Press the confirm icon.
Press the data connection to activate it.

12 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone