Microsoft Lumia 550

Microsoft Lumia 550

Windows Phone 10.0

I can't turn on my Microsoft Lumia 550 Windows Phone 10.0

Cause 2 of 3: Your phone doesn't turn on correctly

To be able to turn on the phone, it needs to be done correctly.

Solution: See how to turn on the phone.

Step 1 of 4

Turn on your phone

Press and hold On/Off until your phone is turned on.

Step 2 of 4

Enter your PIN

If you're asked to key in your PIN, do so and press Enter.

Step 3 of 4

Turn off your phone

Press and hold On/Off until a pop-up menu is displayed.

Step 4 of 4

Turn off your phone

Slide your finger down the screen to turn off your phone.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

2 Enter your PIN

If you're asked to key in your PIN, do so and press Enter.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.

3 Turn off your phone

Press and hold On/Off until a pop-up menu is displayed.
Slide your finger down the screen to turn off your phone.

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