HTC Titan

HTC Titan

You can't send email messages - HTC Titan

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 29

Find "email+accounts"

Press arrow right to access the main menu.

Step 2 of 29

Find "email+accounts"

Press Settings.

Step 3 of 29

Find "email+accounts"

Press email+accounts.

Step 4 of 29

Create new email account

Press add an account.

Step 5 of 29

Create new email account

Press advanced setup.

Step 6 of 29

Enter email address

Press the field below Email address and key in your email address.

Step 7 of 29

Enter password

Press the field below Password and key in the password for your email account at your email provider.

Step 8 of 29

Enter password

Press next.

Step 9 of 29

Select account type

Press Internet email.

Step 10 of 29

Enter email account name

Press the field below Account name and key in a name for the account.

Step 11 of 29

Enter sender name

Press the field below Your name and key in the name you want to use as sender in your email messages.

Step 12 of 29

Enter incoming server

Press the field below Incoming email server and key in the name or IP address of your email provider's incoming server.

Step 13 of 29

Select server type

Press Account type.

Step 14 of 29

Select server type

Press POP3.

Step 15 of 29

Enter username

Press the field below User name and key in the username for your email account at your email provider.

Step 16 of 29

Enter outgoing server

Press the field below Outgoing (SMTP) email server and key in the name or IP address of your email provider's outgoing server.

Step 17 of 29

Turn on SMTP authentication

Press Outgoing server requires authentication.

Step 18 of 29

Turn on SMTP authentication

When the box next to the menu item is ticked (V), the function is turned on.

Step 19 of 29

Turn on use of the same username and password

Press Use the same user name and password for sending email.

Step 20 of 29

Turn on use of the same username and password

When the box next to the menu item is ticked (V), the function is turned on.

Step 21 of 29

Edit advanced settings

Press advanced settings.

Step 22 of 29

Turn off SSL encryption

Press Require SSL for incoming email and Require SSL for outgoing email to turn off the functions.

Step 23 of 29

Turn off SSL encryption

When the box next to the menu item is empty, the function is turned off.

Step 24 of 29

Select setting for retrieving new email messages

Press the field below Download new content.

Step 25 of 29

Select setting for retrieving new email messages

Press the required period or manually.

Step 26 of 29

Select time for retrieving email messages

Press the field below Download email from.

Step 27 of 29

Select time for retrieving email messages

Press the required period or any time.

Step 28 of 29

Finish setup

Press sign in.

Step 29 of 29

Exit

Press the Home key to return to standby mode.

1 Find "email+accounts"

Press arrow right to access the main menu.
Press Settings.
Press email+accounts.

2 Create new email account

Press add an account.
Press advanced setup.

3 Enter email address

Press the field below Email address and key in your email address.

4 Enter password

Press the field below Password and key in the password for your email account at your email provider.
Press next.

5 Select account type

Press Internet email.

6 Enter email account name

Press the field below Account name and key in a name for the account.

7 Enter sender name

Press the field below Your name and key in the name you want to use as sender in your email messages.

8 Enter incoming server

Press the field below Incoming email server and key in the name or IP address of your email provider's incoming server.

9 Select server type

Press Account type.
Press POP3.

10 Enter username

Press the field below User name and key in the username for your email account at your email provider.

11 Enter outgoing server

Press the field below Outgoing (SMTP) email server and key in the name or IP address of your email provider's outgoing server.

12 Turn on SMTP authentication

Press Outgoing server requires authentication.
When the box next to the menu item is ticked (V), the function is turned on.

13 Turn on use of the same username and password

Press Use the same user name and password for sending email.
When the box next to the menu item is ticked (V), the function is turned on.

14 Edit advanced settings

Press advanced settings.

15 Turn off SSL encryption

Press Require SSL for incoming email and Require SSL for outgoing email to turn off the functions.
When the box next to the menu item is empty, the function is turned off.

16 Select setting for retrieving new email messages

Press the field below Download new content.
Press the required period or manually.

17 Select time for retrieving email messages

Press the field below Download email from.
Press the required period or any time.

18 Finish setup

Press sign in.

19 Exit

Press the Home key to return to standby mode.

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