HTC 7 Trophy

HTC 7 Trophy

The touch screen isn't responding - HTC 7 Trophy

Cause 1 of 1: The device is locked

If the device is locked, the touch screen isn't responding.

Solution: Turn off key lock.

HTC 7 Trophy
Step 1 of 9

Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.

Step 2 of 9

1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.

Step 3 of 9

1a - Turn key lock on or off

To turn off the key lock:
Briefly press On/Off.
Slide your finger upwards.

Step 4 of 9

1b - Select setting for automatic key lock

Press arrow right to access the main menu.

Step 5 of 9

1b - Select setting for automatic key lock

Press Settings.

Step 6 of 9

1b - Select setting for automatic key lock

Press lock & wallpaper.

Step 7 of 9

1b - Select setting for automatic key lock

To turn on automatic key lock:
Press the required interval.

Step 8 of 9

1b - Select setting for automatic key lock

To turn off automatic key lock:
Press never.

Step 9 of 9

1b - Select setting for automatic key lock

Press the Home key to return to standby mode.

1 Choose option

Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
HTC 7 Trophy

2 1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.
To turn off the key lock:
Briefly press On/Off.
Slide your finger upwards.

3 1b - Select setting for automatic key lock

Press arrow right to access the main menu.
Press Settings.
Press lock & wallpaper.
To turn on automatic key lock:
Press the required interval.
To turn off automatic key lock:
Press never.
Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone