BlackBerry Z10

BlackBerry Z10

You can't turn on your phone - BlackBerry Z10

Cause 3 of 3: Your phone isn't powered on correctly

Your phone won't turn on if it isn't switched on correctly.

Solution: Turn on your phone correctly.

Step 1 of 4

Turn on your phone

Press On/Off until your phone is turned on.

Step 2 of 4

Enter PIN

Press Enter PIN.

Step 3 of 4

Enter PIN

Key in your PIN and press OK.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

Step 4 of 4

Turn off your phone

Press and hold On/Off.

1 Turn on your phone

Press On/Off until your phone is turned on.

2 Enter PIN

Press Enter PIN.
Key in your PIN and press OK.
If your phone rejects the SIM:
Contact the distributor or service provider where you bought your phone.

3 Turn off your phone

Press and hold On/Off.

Did this solve the problem?

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