BlackBerry 9800 Slider

BlackBerry 9800 Slider

You can't start up your phone - BlackBerry 9800 Slider

Cause 2 of 6: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 13

Find "Password"

Press the Menu key twice.

Step 2 of 13

Find "Password"

Press Options.

Step 3 of 13

Find "Password"

Press Security.

Step 4 of 13

Find "Password"

Press Password.

Step 5 of 13

Activate or deactivate

Press Enable to activate or deactivate the function.

Step 6 of 13

Activate or deactivate

When the box next to the menu item is ticked (V), the function is activated.

Step 7 of 13

Save setting

Press the Menu key.

Step 8 of 13

Save setting

Press Save.

Step 9 of 13

Enter phone lock code

If the phone lock code is activated:
Key in an optional phone lock code and press Enter.

Step 10 of 13

Enter phone lock code

Key in the same password again and press Enter.

Step 11 of 13

Enter phone lock code

If the phone lock code is deactivated:
Key in the phone lock code and press Enter.

Step 12 of 13

Exit

Press Disconnect.

Step 13 of 13

Exit

Press the Return key to return to standby mode.

1 Find "Password"

Press the Menu key twice.
Press Options.
Press Security.
Press Password.

2 Activate or deactivate

Press Enable to activate or deactivate the function.
When the box next to the menu item is ticked (V), the function is activated.

3 Save setting

Press the Menu key.
Press Save.

4 Enter phone lock code

If the phone lock code is activated:
Key in an optional phone lock code and press Enter.
Key in the same password again and press Enter.
If the phone lock code is deactivated:
Key in the phone lock code and press Enter.

5 Exit

Press Disconnect.
Press the Return key to return to standby mode.

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