Jump to content

Change settings

Restore factory default settings

When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings.
All phone data will be deleted. Data on the SIM card and memory card is not deleted.

Just so you know...

Please select the red text to see instructional images.

Find "Factory data reset"
Press the menu icon.
Press Settings.
Press Privacy.
Press Factory data reset.
Restore the factory default settings
Press Reset phone.
Press Erase everything.
Wait a moment while the phone restores the factory default settings.
Follow the instructions on the display to configure the phone and prepare it for use.
Was this helpful? Yes No
Close

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send
Close

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Enter your comments
Send
Back to the topic list
Close message