Troubleshooting

You can't play music on your phone

If the music player does not support the file format, you can't play music on your phone.

Try with a different file type or check manufacturer's documentation to see which file formats are supported.

Did this solve the problem? Yes No
Back to the topic list
Close

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send
Close

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Key in the letters and numbers displayed in the box
Send