Configuration

Turn call diverts on or off

If you can't answer your calls, you can divert them to your voicemail or another number.

Just so you know...

Please select the red text to see instructional images.

Connect landline
Connect your landline to the "Phone1" socket. The landline is automatically installed.
Turn divert of all calls on or off
Call *21* followed by the required number and a hashtag (#) e.g. *21*12345678# to turn on divert of all calls.
Call *#21# to confirm divert of all calls.
Call #21# to turn off divert of all calls.
Turn other divert types on or off
Call *71* followed by the required number and a hashtag (#) e.g. *71*12345678# to turn on other divert types.
Call *#71# to confirm divert of other divert types.
Call #71# to turn off divert of other divert types.
If other divert types are turned on, missed calls are diverted after 20 seconds, if busy and if your router is turned off or is unavailable.
Was this helpful? Yes No
Close

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send
Close

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Key in the letters and numbers displayed in the box
Send
Back to the topic list