Jump to content

Change settings

Restore factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Just so you know...

Please select the red text to see instructional images.

1. Find "Factory data reset"
Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press the Accounts tab.
Press Backup and reset.
Press Factory data reset.
2. Restore factory default settings
Press Reset device.
Press Erase everything.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your phone and prepare it for use.
Was this helpful? Yes No
Close

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send
Close

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Enter your comments
Send
Back to the topic list
Close message