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Back up phone memory

Before updating your phone's software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes. Follow these instructions to back up the phone memory.
Before you can back up the phone memory, you need to install the program Zune on your computer.

Just so you know...

Please select the red text to see instructional images.

Connect phone and computer
Connect the data cable to the socket on the left side of your phone and to your computer's USB port.
Back up phone memory
Start the program Zune on your computer.
Select phone at the top of the display.
Select VIEW SYNC OPTIONS.
Select All below the required data types.
Select OK to confirm.
Press START SYNC to back up the phone memory.
You can only back up audio files, pictures and video clips saved in the phone memory.
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