Change settings

Back up phone memory

Before updating the phone software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes.

Just so you know...

Please select the red text to see instructional images.

Connect phone and computer
Connect the data cable to the phone socket and to your computer's USB port.
Back up phone memory
Start a file manager on your computer and find your phone in the computer's file system.
Go to the required folder in your phone's file system.
Highlight the required file and move or copy it to your computer.
There's no function to back up all phone content. This way you can transfer your media files to your computer.
Was this helpful? Yes No
Close

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send
Close

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Key in the letters and numbers displayed in the box
Send
Back to the topic list