You can't start up your phone

In case you've entered an incorrect PIN three times, you must enter the PUK. If the wrong PUK is entered ten times, your SIM is permanently blocked and you can't start up your phone.

Key in the correct PUK. Please note that if you've not received a PUK or do not know it, it can be obtained from the Vodafone website.

Click here for more information.
Note: This will open a new browser window.

Did this solve the problem? Yes No
Back to the topic list

Send us your comments

Your feedback means a lot to us. Please let us know how we could make our Device Guide site even better.

Enter your comments here then click the 'Send' button.

500 characters remaining Send

Email this article to your friend

* Required Information

Your name
Your friend's name
Your friend's email *
Key in the letters and numbers displayed in the box