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BlackBerry 9720

BlackBerry 9720

Restore factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

1. Find "Security Wipe"
  • Press the Menu key twice.
  • Press Options.
  • Press Security.
  • Press Security Wipe.
2. Restore factory default settings
  • Press one of the following data types to turn restoration of factory default settings of these data types on or off:
  • Emails, Contacts, etc.
  • User Installed Applications
  • Media Card
  • Press the field and key in blackberry
  • Press Wipe.
  • Follow the instructions on the display to set up your phone and prepare it for use.