Vodafone Tab prime 7

Vodafone Tab prime 7

Android 6.0

I can't send and receive email messages on my Vodafone Tab prime 7 Android 6.0

Cause 3 of 4: The incoming or outgoing mail server isn't available

Depending on which mobile network or Wi-Fi network you're connected to, your provider's email servers may be unavailable.

Solution: Use the outgoing server assigned to you by Vodafone.

Step 1 of 39

Find "Accounts"

Slide two fingers downwards starting from the top the screen.

Step 2 of 39

Find "Accounts"

Press the settings icon.

Step 3 of 39

Find "Accounts"

Press Accounts.

Step 4 of 39

Create new email account

Press Add account.

Step 5 of 39

Create new email account

Press Email.

Step 6 of 39

Create new email account

Press Other.

Step 7 of 39

Create new email account

Press NEXT.

Step 8 of 39

Enter email address

Press Email and key in your email address.

Step 9 of 39

Enter email address

Press NEXT.

Step 10 of 39

Select server type

Press POP3.

Step 11 of 39

Enter password

Press Password and key in the password for your email account.

Step 12 of 39

Enter password

Press NEXT.

Step 13 of 39

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.

Step 14 of 39

Enter username

Press the field next to "Username" and key in the username for your email account.

Step 15 of 39

Enter incoming server

Press the field next to "Server" and key in the name of your email provider's incoming server.

Step 16 of 39

Turn off encryption of incoming email messages

Press the drop down list next to "Security type".

Step 17 of 39

Turn off encryption of incoming email messages

Press None to turn off the function.

110
Step 18 of 39

Enter incoming port

Press the field next to "Port" and key in 110.

Step 19 of 39

Turn deletion of email messages on server on or off

Press the drop down list next to "Delete email from server".

Step 20 of 39

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your tablet.

Step 21 of 39

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your tablet.

Step 22 of 39

Turn deletion of email messages on server on or off

Press NEXT.

Step 23 of 39

Enter outgoing server

Press the field next to "SMTP server" and key in the name of your email provider's outgoing server.

25
Step 24 of 39

Enter outgoing port

Press the field next to "Port" and key in 25.

Step 25 of 39

Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".

Step 26 of 39

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 27 of 39

Turn off SMTP authentication

Press Require sign-in to turn off the function.

Step 28 of 39

Turn off SMTP authentication

Press NEXT.

Step 29 of 39

Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".

Step 30 of 39

Select setting for retrieval of new email messages

Press the required setting.

Step 31 of 39

Select settings for retrieval of new email messages

Press the drop down list next to "Download options".

Step 32 of 39

Select settings for retrieval of new email messages

Press the required setting.

Step 33 of 39

Turn email message notifications on or off

Press Notify me when emails arrive.

Step 34 of 39

Turn on email message synchronisation

Press Sync emails from this account to turn on the function.

Step 35 of 39

Turn on email message synchronisation

Press NEXT.

Step 36 of 39

Enter email account name

Press the field below "Give this account a name" and key in the required name.

Step 37 of 39

Enter sender name

Press the field below "Your name" and key in the required sender name.

Step 38 of 39

Enter sender name

Press FINISH.

Step 39 of 39

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Accounts.

2 Create new email account

Press Add account.
Press Email.
Press Other.
Press NEXT.

3 Enter email address

Press Email and key in your email address.
Press NEXT.

4 Select server type

Press POP3.

5 Enter password

Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.

6 Enter username

Press the field next to "Username" and key in the username for your email account.

7 Enter incoming server

Press the field next to "Server" and key in the name of your email provider's incoming server.

8 Turn off encryption of incoming email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

9 Enter incoming port

Press the field next to "Port" and key in 110.
110

10 Turn deletion of email messages on server on or off

Press the drop down list next to "Delete email from server".
Press Never to keep email messages on the server when you delete them on your tablet.
Press When I delete from Inbox to delete email messages on the server when you delete them on your tablet.
Press NEXT.

11 Enter outgoing server

Press the field next to "SMTP server" and key in the name of your email provider's outgoing server.

12 Enter outgoing port

Press the field next to "Port" and key in 25.
25

13 Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

14 Turn off SMTP authentication

Press Require sign-in to turn off the function.
Press NEXT.

15 Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".
Press the required setting.

16 Select settings for retrieval of new email messages

Press the drop down list next to "Download options".
Press the required setting.

17 Turn email message notifications on or off

Press Notify me when emails arrive.

18 Turn on email message synchronisation

Press Sync emails from this account to turn on the function.
Press NEXT.

19 Enter email account name

Press the field below "Give this account a name" and key in the required name.

20 Enter sender name

Press the field below "Your name" and key in the required sender name.
Press FINISH.

21 Return to the home screen

Press the Home key to return to the home screen.

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