Vodafone Tab prime 7

Vodafone Tab prime 7

Android 6.0

I can't send and receive email messages on my Vodafone Tab prime 7 Android 6.0

Cause 2 of 4: Your tablet hasn't been correctly set up for IMAP email

To send and receive email messages using IMAP, your tablet needs to be correctly set up for email.

Solution: Set up your tablet for IMAP email.

Step 1 of 36

Find "Accounts"

Slide two fingers downwards starting from the top the screen.

Step 2 of 36

Find "Accounts"

Press the settings icon.

Step 3 of 36

Find "Accounts"

Press Accounts.

Step 4 of 36

Create new email account

Press Add account.

Step 5 of 36

Create new email account

Press Email.

Step 6 of 36

Create new email account

Press Other.

Step 7 of 36

Create new email account

Press NEXT.

Step 8 of 36

Enter email address

Press Email and key in your email address.

Step 9 of 36

Enter email address

Press NEXT.

Step 10 of 36

Select server type

Press IMAP.

Step 11 of 36

Enter password

Press Password and key in the password for your email account.

Step 12 of 36

Enter password

Press NEXT.

Step 13 of 36

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.

Step 14 of 36

Enter username

Press the field next to "Username" and key in the username for your email account.

Step 15 of 36

Enter incoming server

Press the field next to "Server" and key in the name of your email provider's incoming server.

Step 16 of 36

Turn off encryption of incoming email messages

Press the drop down list next to "Security type".

Step 17 of 36

Turn off encryption of incoming email messages

Press None to turn off the function.

143
Step 18 of 36

Enter incoming port

Press the field next to "Port" and key in 143.

Step 19 of 36

Enter incoming port

Press NEXT.

Step 20 of 36

Enter outgoing server

Press the field next to "SMTP server" and key in the name of your email provider's outgoing server.

25
Step 21 of 36

Enter outgoing port

Press the field next to "Port" and key in 25.

Step 22 of 36

Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".

Step 23 of 36

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 24 of 36

Turn off SMTP authentication

Press Require sign-in to turn on the function.

Step 25 of 36

Turn off SMTP authentication

Press NEXT.

Step 26 of 36

Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".

Step 27 of 36

Select setting for retrieval of new email messages

Press the required setting.

Step 28 of 36

Select settings for retrieval of new email messages

Press the drop down list next to "Download options".

Step 29 of 36

Select settings for retrieval of new email messages

Press the required setting.

Step 30 of 36

Turn email message notifications on or off

Press Notify me when emails arrive to turn the function on or off.

Step 31 of 36

Turn on email message synchronisation

Press Sync emails from this account to turn on the function.

Step 32 of 36

Turn automatic retrieval of attachments when connected to a Wi-Fi network on or off

Press Automatically download attachments when connected to Wi-Fi to turn the function on or off.

Step 33 of 36

Enter email account name

Press the field below "Give this account a name" and key in the required name.

Step 34 of 36

Enter sender name

Press the field below "Your name" and key in the required sender name.

Step 35 of 36

Enter sender name

Press FINISH.

Step 36 of 36

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Accounts.

2 Create new email account

Press Add account.
Press Email.
Press Other.
Press NEXT.

3 Enter email address

Press Email and key in your email address.
Press NEXT.

4 Select server type

Press IMAP.

5 Enter password

Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.

6 Enter username

Press the field next to "Username" and key in the username for your email account.

7 Enter incoming server

Press the field next to "Server" and key in the name of your email provider's incoming server.

8 Turn off encryption of incoming email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

9 Enter incoming port

Press the field next to "Port" and key in 143.
143
Press NEXT.

10 Enter outgoing server

Press the field next to "SMTP server" and key in the name of your email provider's outgoing server.

11 Enter outgoing port

Press the field next to "Port" and key in 25.
25

12 Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

13 Turn off SMTP authentication

Press Require sign-in to turn on the function.
Press NEXT.

14 Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".
Press the required setting.

15 Select settings for retrieval of new email messages

Press the drop down list next to "Download options".
Press the required setting.

16 Turn email message notifications on or off

Press Notify me when emails arrive to turn the function on or off.

17 Turn on email message synchronisation

Press Sync emails from this account to turn on the function.

18 Turn automatic retrieval of attachments when connected to a Wi-Fi network on or off

Press Automatically download attachments when connected to Wi-Fi to turn the function on or off.

19 Enter email account name

Press the field below "Give this account a name" and key in the required name.

20 Enter sender name

Press the field below "Your name" and key in the required sender name.
Press FINISH.

21 Return to the home screen

Press the Home key to return to the home screen.

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