Vodafone Smart V8

Vodafone Smart V8

Android 7.1

I can't send and receive email messages on my Vodafone Smart V8 Android 7.1

Cause 1 of 4: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 33

Find "Accounts"

Slide your finger downwards starting from the top of the screen.

Step 2 of 33

Find "Accounts"

Press the settings icon.

Step 3 of 33

Find "Accounts"

Press Accounts.

Step 4 of 33

Create new email account

Press Add account.

Step 5 of 33

Create new email account

Press Personal (POP3).

Step 6 of 33

Enter email address

Press Email address and key in your email address.

Step 7 of 33

Enter email address

Press NEXT.

Step 8 of 33

Enter password

Press Password and key in the password for your email account.

Step 9 of 33

Enter password

Press NEXT.

Step 10 of 33

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 11 of 33

Enter username

Press the field below "USERNAME" and key in the username for your email account.

Step 12 of 33

Enter incoming server

Press the field below "SERVER" and key in the name of your email provider's incoming server.

110
Step 13 of 33

Enter incoming port

Press the field below "PORT" and key in 110.

Step 14 of 33

Turn off encryption of incoming email messages

Press the drop down list below "SECURITY TYPE".

Step 15 of 33

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 16 of 33

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 17 of 33

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 18 of 33

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Step 19 of 33

Turn deletion of email messages on server on or off

Press NEXT.

mail.vodafone.ie
Step 20 of 33

Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie.

25
Step 21 of 33

Enter outgoing port

Press the field below "PORT" and key in 25.

Step 22 of 33

Turn off encryption of outgoing email messages

Press the drop down list below "SECURITY TYPE".

Step 23 of 33

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 24 of 33

Turn off SMTP authentication

Press the indicator next to "Require sign-in" to turn off the function.

Step 25 of 33

Turn off SMTP authentication

Press NEXT.

Step 26 of 33

Select setting for retrieval of new email messages

Press the drop down list below "Sync frequency:".

Step 27 of 33

Select setting for retrieval of new email messages

Press the required setting.

Step 28 of 33

Turn on email message synchronisation

Press Sync emails from this account to turn on the function.

Step 29 of 33

Turn on email message synchronisation

Press NEXT.

Step 30 of 33

Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

Step 31 of 33

Enter sender name

Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.

Step 32 of 33

Enter sender name

Press NEXT.

Step 33 of 33

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Accounts.

2 Create new email account

Press Add account.
Press Personal (POP3).

3 Enter email address

Press Email address and key in your email address.
Press NEXT.

4 Enter password

Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Enter username

Press the field below "USERNAME" and key in the username for your email account.

6 Enter incoming server

Press the field below "SERVER" and key in the name of your email provider's incoming server.

7 Enter incoming port

Press the field below "PORT" and key in 110.
110

8 Turn off encryption of incoming email messages

Press the drop down list below "SECURITY TYPE".
Press None to turn off the function.

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Press NEXT.

10 Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie.
mail.vodafone.ie

11 Enter outgoing port

Press the field below "PORT" and key in 25.
25

12 Turn off encryption of outgoing email messages

Press the drop down list below "SECURITY TYPE".
Press None to turn off the function.

13 Turn off SMTP authentication

Press the indicator next to "Require sign-in" to turn off the function.
Press NEXT.

14 Select setting for retrieval of new email messages

Press the drop down list below "Sync frequency:".
Press the required setting.

15 Turn on email message synchronisation

Press Sync emails from this account to turn on the function.
Press NEXT.

16 Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

17 Enter sender name

Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.
Press NEXT.

18 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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