Vodafone Smart Ultra 6

Vodafone Smart Ultra 6

You can't receive email messages - Vodafone Smart Ultra 6

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 32

Find "Email"

Press the menu icon.

Step 2 of 32

Find "Email"

Press Email.

Step 3 of 32

Enter email address

Press Email address and key in your email address.

Step 4 of 32

Enter email address

Press arrow right.

Step 5 of 32

Select server type

Press POP3.

Step 6 of 32

Enter password

Press Password and key in the password for your email account.

Step 7 of 32

Enter password

Press arrow right.

Step 8 of 32

Enter username

Press the field below "USERNAME" and key in the username for your email account.

Step 9 of 32

Enter incoming server

Press the field below "SERVER" and key in the name of your email provider's incoming server.

Step 10 of 32

Enter incoming port

Press the field below "PORT" and key in 110

Step 11 of 32

Turn off encryption of incoming email messages

Press the drop down list below "SECURITY TYPE".

Step 12 of 32

Turn off encryption of incoming email messages

Press None.

Step 13 of 32

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 14 of 32

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 15 of 32

Turn deletion of email messages on server on or off

Press arrow right.

Step 16 of 32

Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie

Step 17 of 32

Enter outgoing port

Press the field below "PORT" and key in 25

Step 18 of 32

Turn off encryption of outgoing email messages

Press the drop down list below "SECURITY TYPE".

Step 19 of 32

Turn off encryption of outgoing email messages

Press None.

Step 20 of 32

Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.

Step 21 of 32

Turn off SMTP authentication

Press arrow right.

Step 22 of 32

Select settings for retrieval of new email messages

Press the drop down list below "Sync frequency".

Step 23 of 32

Select settings for retrieval of new email messages

Press Never or the required period.

Step 24 of 32

Select settings for retrieval of new email messages

Press the drop down list below "Maximum email size to sync".

Step 25 of 32

Select settings for retrieval of new email messages

Press the required size.

Step 26 of 32

Turn email message notification on or off

Press Notify me when emails arrive to turn the function on or off.

Step 27 of 32

Turn email message synchronisation on or off

Press Sync emails from this account to turn the function on or off.

Step 28 of 32

Turn email message synchronisation on or off

Press arrow right.

Step 29 of 32

Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

Step 30 of 32

Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

Step 31 of 32

Finish setup

Press arrow right.
Wait while your phone retrieves new email messages.

Step 32 of 32

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press the menu icon.
Press Email.

2 Enter email address

Press Email address and key in your email address.
Press arrow right.

3 Select server type

Press POP3.

4 Enter password

Press Password and key in the password for your email account.
Press arrow right.

5 Enter username

Press the field below "USERNAME" and key in the username for your email account.

6 Enter incoming server

Press the field below "SERVER" and key in the name of your email provider's incoming server.

7 Enter incoming port

Press the field below "PORT" and key in 110

8 Turn off encryption of incoming email messages

Press the drop down list below "SECURITY TYPE".
Press None.

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never or When I delete from Inbox.
Press arrow right.

10 Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie

11 Enter outgoing port

Press the field below "PORT" and key in 25

12 Turn off encryption of outgoing email messages

Press the drop down list below "SECURITY TYPE".
Press None.

13 Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.
Press arrow right.

14 Select settings for retrieval of new email messages

Press the drop down list below "Sync frequency".
Press Never or the required period.
Press the drop down list below "Maximum email size to sync".
Press the required size.

15 Turn email message notification on or off

Press Notify me when emails arrive to turn the function on or off.

16 Turn email message synchronisation on or off

Press Sync emails from this account to turn the function on or off.
Press arrow right.

17 Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

18 Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

19 Finish setup

Press arrow right.
Wait while your phone retrieves new email messages.

20 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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