Vodafone Smart prime 7

Vodafone Smart prime 7

Android 6.0

I can't send and receive email messages on my Vodafone Smart prime 7 Android 6.0

Cause 1 of 3: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 36

Find "Accounts"

Slide two fingers downwards starting from the top the screen.

Step 2 of 36

Find "Accounts"

Press the settings icon.

Step 3 of 36

Find "Accounts"

Press Accounts.

Step 4 of 36

Create new email account

Press Add account.

Step 5 of 36

Create new email account

Press Personal (POP3).

Step 6 of 36

Enter email address

Press Email address and key in your email address.

Step 7 of 36

Enter email address

Press NEXT.

Step 8 of 36

Enter password

Press Password and key in the password for your email account.

Step 9 of 36

Enter password

Press NEXT.

Step 10 of 36

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 11 of 36

Enter username

Press the field below "USERNAME" and key in the username for your email account.

Step 12 of 36

Enter incoming server

Press the field below "SERVER" and key in the name of your email provider's incoming server.

110
Step 13 of 36

Enter incoming port

Press the field below "PORT" and key in 110.

Step 14 of 36

Turn off encryption of incoming email messages

Press the drop down list below "SECURITY TYPE".

Step 15 of 36

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 16 of 36

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 17 of 36

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 18 of 36

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Step 19 of 36

Turn deletion of email messages on server on or off

Press NEXT.

Step 20 of 36

Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie.

25
Step 21 of 36

Enter outgoing port

Press the field below "PORT" and key in 25.

Step 22 of 36

Turn off encryption of outgoing email messages

Press the drop down list below "SECURITY TYPE".

Step 23 of 36

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 24 of 36

Turn off SMTP authentication

Press Require sign-in to turn off the function.

Step 25 of 36

Turn off SMTP authentication

Press NEXT.

Step 26 of 36

Select settings for retrieval of new email messages

Press the drop down list below "Sync frequency".

Step 27 of 36

Select settings for retrieval of new email messages

Press the required setting.

Step 28 of 36

Select settings for retrieval of new email messages

Press the drop down list below "Maximum email size to sync".

Step 29 of 36

Select settings for retrieval of new email messages

Press the required setting.

Step 30 of 36

Turn email message notifications on or off

Press Notify me when emails arrive to turn the function on or off.

Step 31 of 36

Turn on email message synchronisation

Press Sync emails from this account to turn on the function.

Step 32 of 36

Turn on email message synchronisation

Press Sync emails from this account.

Step 33 of 36

Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

Step 34 of 36

Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

Step 35 of 36

Enter sender name

Press NEXT.

Step 36 of 36

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Accounts.

2 Create new email account

Press Add account.
Press Personal (POP3).

3 Enter email address

Press Email address and key in your email address.
Press NEXT.

4 Enter password

Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Enter username

Press the field below "USERNAME" and key in the username for your email account.

6 Enter incoming server

Press the field below "SERVER" and key in the name of your email provider's incoming server.

7 Enter incoming port

Press the field below "PORT" and key in 110.
110

8 Turn off encryption of incoming email messages

Press the drop down list below "SECURITY TYPE".
Press None to turn off the function.

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Press NEXT.

10 Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie.

11 Enter outgoing port

Press the field below "PORT" and key in 25.
25

12 Turn off encryption of outgoing email messages

Press the drop down list below "SECURITY TYPE".
Press None to turn off the function.

13 Turn off SMTP authentication

Press Require sign-in to turn off the function.
Press NEXT.

14 Select settings for retrieval of new email messages

Press the drop down list below "Sync frequency".
Press the required setting.

15 Select settings for retrieval of new email messages

Press the drop down list below "Maximum email size to sync".
Press the required setting.

16 Turn email message notifications on or off

Press Notify me when emails arrive to turn the function on or off.

17 Turn on email message synchronisation

Press Sync emails from this account to turn on the function.
Press Sync emails from this account.

18 Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

19 Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.
Press NEXT.

20 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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