Sony Xperia Z5 Premium

Sony Xperia Z5 Premium

Android 5.1.1

I can't use the internet connection on my Sony Xperia Z5 Premium Android 5.1.1

Cause 2 of 3: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 8

Find "Data roaming"

Slide two fingers downwards starting from the top the screen.

Step 2 of 8

Find "Data roaming"

Press the settings icon.

Step 3 of 8

Find "Data roaming"

Press More.

Step 4 of 8

Find "Data roaming"

Press Mobile networks.

Step 5 of 8

Find "Data roaming"

Press Data roaming.

Step 6 of 8

Turn data roaming on or off

Press the indicator to turn the function on or off.

Step 7 of 8

Turn data roaming on or off

If you turn on data roaming, press OK.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Data roaming"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press More.
Press Mobile networks.
Press Data roaming.

2 Turn data roaming on or off

Press the indicator to turn the function on or off.
If you turn on data roaming, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause
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