Sony Xperia Z5 Premium

Sony Xperia Z5 Premium

Android 5.1.1

I can't make voice calls on my Sony Xperia Z5 Premium Android 5.1.1

Cause 2 of 3: There's a connection error

If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.

Solution: Restart your phone.

Step 1 of 4

Restart your phone

Open the Reset key cover.

Step 2 of 4

Restart your phone

Press and hold the Reset key with a sharp-pointed object (such as a paper clip) until your phone turns off.

Step 3 of 4

Restart your phone

Close the cover again.

Step 4 of 4

Restart your phone

Press and hold On/Off until your phone is turned on.

1 Restart your phone

Open the Reset key cover.
Press and hold the Reset key with a sharp-pointed object (such as a paper clip) until your phone turns off.
Close the cover again.
Press and hold On/Off until your phone is turned on.

Did this solve the problem?

Yes - All solved No - Go to next cause
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