Sony Xperia Z5 Compact

Sony Xperia Z5 Compact

Android 5.1.1

I can't send and receive email messages on my Sony Xperia Z5 Compact Android 5.1.1

Cause 2 of 3: The email message isn't written correctly

To send an email message, it needs to be written and sent correctly.

Solution: See how to write and send an email message.

Step 1 of 16

Find "Email"

Press Apps.

Step 2 of 16

Find "Email"

Press Email.

Step 3 of 16

Select email account

Slide your finger right starting from the left side of the screen.

Step 4 of 16

Select email account

Press the required email account.

Step 5 of 16

Create new email message

Press the new email message icon.

Step 6 of 16

Select recipient

Press To and key in the first letters of the recipient's name.

Step 7 of 16

Select recipient

Press the required contact.

Step 8 of 16

Enter subject

Press Subject and key in the required subject.

Step 9 of 16

Write text

Press the text input field and write the text for your email message.

Step 10 of 16

Attach file

Press the menu icon.

Step 11 of 16

Attach file

Press Attach file.

Step 12 of 16

Attach file

Slide your finger right starting from the left side of the screen.

Step 13 of 16

Attach file

Press the required category and go to the required folder.

Step 14 of 16

Attach file

Press the required file.

Step 15 of 16

Send the email message

Press SEND when you've finished your email message.

Step 16 of 16

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press Apps.
Press Email.

2 Select email account

Slide your finger right starting from the left side of the screen.
Press the required email account.

3 Create new email message

Press the new email message icon.

4 Select recipient

Press To and key in the first letters of the recipient's name.
Press the required contact.

5 Enter subject

Press Subject and key in the required subject.

6 Write text

Press the text input field and write the text for your email message.
See how to write text.

7 Attach file

Press the menu icon.
Press Attach file.
Slide your finger right starting from the left side of the screen.
Press the required category and go to the required folder.
Press the required file.

8 Send the email message

Press SEND when you've finished your email message.

9 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone