Sony Xperia Z5 Compact

Sony Xperia Z5 Compact

Android 5.1.1

I can't make voice calls on my Sony Xperia Z5 Compact Android 5.1.1

Cause 12 of 14: Fixed dialling is turned on

When you turn on fixed dialling, you can only call predefined numbers and do emergency calls.

Solution: Turn off fixed dialling.

Step 1 of 9

Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.

Step 2 of 9

Find "Fixed dialling numbers"

Press the settings icon.

Step 3 of 9

Find "Fixed dialling numbers"

Press Call.

Step 4 of 9

Find "Fixed dialling numbers"

Press Fixed dialling numbers.

Step 5 of 9

Turn fixed dialling on or off

Press Activate fixed dialling to turn on fixed dialling.

Step 6 of 9

Turn fixed dialling on or off

Key in your PIN2 and press OK.

Step 7 of 9

Turn fixed dialling on or off

Press Deactivate fixed dialling to turn off fixed dialling.

Step 8 of 9

Turn fixed dialling on or off

Key in your PIN2 and press OK.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Fixed dialling numbers"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Call.
Press Fixed dialling numbers.

2 Turn fixed dialling on or off

Press Activate fixed dialling to turn on fixed dialling.
Key in your PIN2 and press OK.
Press Deactivate fixed dialling to turn off fixed dialling.
Key in your PIN2 and press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Would you like

Information for your {0}

4gaccessoriesicon-app-storebasket-changebattery-lifebatterybill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1binblockBrandsbroadband-iconbroadbandcalendarcallcameracasesChatchevron-downchevron-left chevron-right chevron-upclose closecollectionscommunitycontinuouscontractdashboarddatadownload-squareDownloadediterror-circleeyefacebookfilters foldergoidentityLessletterslocationMemorymenumessagemobilemy-vodafonenetwork_signaloperating-systemorderspayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836paymentphotosplay-storeplayplusratingreportreturnroamingscreen-sizesearchsecure-netshoppingsimspinnersquarestechnologytick-simpletop-uptop-upTVtwittervaluevf-tv-iconvodafone warningWeightworld
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone