Sony Xperia Z3 Compact

Sony Xperia Z3 Compact

You can't start up your phone - Sony Xperia Z3 Compact

Cause 1 of 5: Your phone is network locked

If your phone is locked to Vodafone's network and you want to use a SIM from another operator, the display will tell you that your SIM is invalid.

Solution: To use a SIM from another operator, you need to unlock your phone using the unlock code which can be obtained from the Vodafone website. Please note that certain conditions must be met before you can obtain the unlock code.

Click here for more information.
Note: This will open a new browser window.

Sony Xperia Z3 Compact

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone