Sony Xperia Z1

Sony Xperia Z1

You can't make voice calls - Sony Xperia Z1

Cause 8 of 9: You've turned on manual network selection and the selected network isn't available

If you've turned on manual network selection, you must be in range of the selected network to make a call.

Solution: Turn on automatic network selection.

Step 1 of 11

Find "Network operators"

Slide your finger down the display starting from the top edge of your phone.Press Settings.

Step 2 of 11

Find "Network operators"

Press More....

Step 3 of 11

Find "Network operators"

Press Mobile networks.

Step 4 of 11

Find "Network operators"

Press Network operators.

Sony Xperia Z1
Step 5 of 11

Select option

Your phone searches for networks within range.Select one of the following options:Select network manually, go to 2a.Select network automatically, go to 2b.

Step 6 of 11

2a - Select network manually

Press Search mode.

Step 7 of 11

2a - Select network manually

Press Manual.

Step 8 of 11

2a - Select network manually

Press the required network.Your display will tell you if you have access to the network you've chosen.

Step 9 of 11

2b - Select network automatically

Press Search mode.

Step 10 of 11

2b - Select network automatically

Press Automatic.

Step 11 of 11

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Network operators"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press More....
Press Mobile networks.
Press Network operators.

2 Select option

Your phone searches for networks within range.
Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
Sony Xperia Z1

3 2a - Select network manually

Press Search mode.
Press Manual.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press Search mode.
Press Automatic.

5 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Would you like

Information for your {0}

4gaccessoriesicon-app-storebasket-changebattery-lifebatterybill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1binblockBrandsbroadband-iconbroadbandcalendarcallcameracasesChatchevron-downchevron-left chevron-right chevron-upclose closecollectionscommunitycontinuouscontractdashboarddatadownload-squareDownloadediterror-circleeyefacebookfilters foldergoidentityLessletterslocationMemorymenumessagemobilemy-vodafonenetwork_signaloperating-systemorderspayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836paymentphotosplay-storeplayplusratingreportreturnroamingscreen-sizesearchsecure-netshoppingsimspinnersquarestechnologytick-simpletop-uptop-upTVtwittervaluevf-tv-iconvodafone warningWeightworld
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone