Sony Xperia XA1

Sony Xperia XA1

Android 7.0

I can't make voice calls on my Sony Xperia XA1 Android 7.0

Cause 14 of 14: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 9

Find "Network operators"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 9

Find "Network operators"

Press the settings icon.

Step 3 of 9

Find "Network operators"

Press More.

Step 4 of 9

Find "Network operators"

Press Mobile networks.

Step 5 of 9

Find "Network operators"

Press Network operators and your phone will search for networks.

Step 6 of 9

Select network automatically

Press Search mode.

Step 7 of 9

Select network automatically

Press Automatic.

Step 8 of 9

Select network manually

Press the required network.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press More.
Press Mobile networks.
Press Network operators and your phone will search for networks.

2 Select network automatically

Press Search mode.
Press Automatic.

3 Select network manually

Press the required network.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone