Samsung Galaxy Tab 3 10.1

Samsung Galaxy Tab 3 10.1

You can't receive email messages - Samsung Galaxy Tab 3 10.1

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 30

Find "Email"

Press Email.

Samsung Galaxy Tab 3 10.1
Step 2 of 30

Enter email address

Key in your email address.

Step 3 of 30

Enter password

Press Password and key in the password for your email account.

Step 4 of 30

Enter password

Press Next.

Step 5 of 30

Select server type

Press POP3 account.

Step 6 of 30

Enter username

Press the field below "Username" and key in the username for your email account.

Step 7 of 30

Enter incoming server

Press the field below "POP3 server" and key in the name or the IP address of your email provider's incoming server.

Step 8 of 30

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 9 of 30

Turn off encryption of incoming email messages

Press None.

Step 10 of 30

Enter incoming port

Press the field below "Port" and key in 110

Step 11 of 30

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 12 of 30

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 13 of 30

Turn deletion of email messages on server on or off

Press Next.

Step 14 of 30

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie

Step 15 of 30

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 16 of 30

Turn off encryption of outgoing email messages

Press None.

Step 17 of 30

Enter outgoing port

Press the field below "Port" and key in 25

Step 18 of 30

Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.

Step 19 of 30

Turn off SMTP authentication

Press Next.

Step 20 of 30

Select settings for retrieval of new email messages

Press the drop down list below "Sync schedule".

Step 21 of 30

Select settings for retrieval of new email messages

Press Manual or the required period.

Step 22 of 30

Select settings for retrieval of new email messages

Press the drop down list below "Peak schedule".

Step 23 of 30

Select settings for retrieval of new email messages

Press Manual or the required period.

Step 24 of 30

Turn email message synchronisation on or off

Press Sync Email to turn the function on or off.

Step 25 of 30

Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.

Step 26 of 30

Turn email message notification on or off

Press Next.

Samsung Galaxy Tab 3 10.1
Step 27 of 30

Enter email account name

Key in a name for your email account

Step 28 of 30

Enter sender name

Press the field below "Your name (Displayed on outgoing messages)" and key in the required sender name.

Step 29 of 30

Finish setup

Press Done.
Wait while your tablet retrieves new email messages.

Step 30 of 30

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press Email.

2 Enter email address

Key in your email address.
Samsung Galaxy Tab 3 10.1

3 Enter password

Press Password and key in the password for your email account.
Press Next.

4 Select server type

Press POP3 account.

5 Enter username

Press the field below "Username" and key in the username for your email account.

6 Enter incoming server

Press the field below "POP3 server" and key in the name or the IP address of your email provider's incoming server.

7 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None.

8 Enter incoming port

Press the field below "Port" and key in 110

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never or When I delete from Inbox.
Press Next.

10 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie

11 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None.

12 Enter outgoing port

Press the field below "Port" and key in 25

13 Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.
Press Next.

14 Select settings for retrieval of new email messages

Press the drop down list below "Sync schedule".
Press Manual or the required period.
Press the drop down list below "Peak schedule".
Press Manual or the required period.

15 Turn email message synchronisation on or off

Press Sync Email to turn the function on or off.

16 Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.
Press Next.

17 Enter email account name

Key in a name for your email account
Samsung Galaxy Tab 3 10.1

18 Enter sender name

Press the field below "Your name (Displayed on outgoing messages)" and key in the required sender name.

19 Finish setup

Press Done.
Wait while your tablet retrieves new email messages.

20 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone