Samsung Galaxy S Plus

Samsung Galaxy S Plus

You can't receive email messages - Samsung Galaxy S Plus

Cause 1 of 3: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 37

Find "Access Point Names"

Press Applications.

Step 2 of 37

Find "Access Point Names"

Press Settings.

Step 3 of 37

Find "Access Point Names"

Press Wireless and network.

Step 4 of 37

Find "Access Point Names"

Press Mobile networks.

Step 5 of 37

Find "Access Point Names"

Press Access Point Names.

Step 6 of 37

Create new data connection

Press the Menu key.

Step 7 of 37

Create new data connection

Press New APN.

Step 8 of 37

Enter data connection name

Press Name.

Step 9 of 37

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 37

Enter APN

Press APN.

Step 11 of 37

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 37

Enter country code

Press MCC.

Step 13 of 37

Enter country code

Key in 272 and press OK.

Step 14 of 37

Enter network code

Press MNC.

Step 15 of 37

Enter network code

Key in 01 and press OK.

Step 16 of 37

Select authentication type

Press Authentication type.

Step 17 of 37

Select authentication type

Press PAP.

Step 18 of 37

Select APN type

Press APN type.

Step 19 of 37

Select APN type

Press Internet.

Step 20 of 37

Save and activate data connection

Press the Menu key.

Step 21 of 37

Save and activate data connection

Press Save.

Step 22 of 37

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 37

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 37

Find "Email"

Press Applications.

Step 25 of 37

Find "Email"

Press Email.

Step 26 of 37

Create new email account

If email accounts have been created already:Press the Menu key.

Step 27 of 37

Create new email account

Press Accounts.

Step 28 of 37

Create new email account

Press the Menu key.

Step 29 of 37

Create new email account

Press Add account.

Step 30 of 37

Enter email address

Press Email address and key in your email address (such as name@provider.com).

Step 31 of 37

Enter password

Press Password and key in the password for your email account at your email provider.

Step 32 of 37

Enter password

Press Next.

Step 33 of 37

Enter password

If required, press OK to confirm.

Step 34 of 37

Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

Step 35 of 37

Enter sender name

Press the field below Your name (Displayed on outgoing messages) and key in the required sender name.

Step 36 of 37

Retrieve email messages

Press Done.Wait while your phone retrieves new email messages.

Step 37 of 37

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press Applications.
Press Settings.
Press Wireless and network.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Press Internet.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press Applications.
Press Email.

11 Create new email account

If email accounts have been created already:
Press the Menu key.
Press Accounts.
Press the Menu key.
Press Add account.

12 Enter email address

Press Email address and key in your email address (such as name@provider.com).

13 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.
If required, press OK to confirm.

14 Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).

15 Enter sender name

Press the field below Your name (Displayed on outgoing messages) and key in the required sender name.

16 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

17 Exit

Press the Home key to return to standby mode.

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