Nokia Lumia 620

Nokia Lumia 620

You can't receive picture messages - Nokia Lumia 620

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 12

Find "access point"

Slide your finger left on the display.
Press Settings.

Step 2 of 12

Find "access point"

Press access point.

Step 3 of 12

Create new data connection

Press add.

Step 4 of 12

Enter name

Press the field below Connection name and key in Vodafone MMS + Internet

Step 5 of 12

Enter APN for internet

Press the field below Access Point Name and key in live.vodafone.com

Step 6 of 12

Enter APN for picture messaging

Press the field below MMS Access Point Name and key in mms.vodafone.net

Step 7 of 12

Enter IP address

Press the field below Proxy address and key in 10.24.59.200

Step 8 of 12

Enter port

Press the field below Proxy port and key in 80

Step 9 of 12

Enter picture messaging server

Press the field below MMSC address and key in http://www.vodafone.ie/mms

Step 10 of 12

Save and activate data connection

Press the confirm icon.

Step 11 of 12

Save and activate data connection

Press Vodafone MMS +.

Step 12 of 12

Exit

Press the Home key to return to standby mode.

1 Find "access point"

Slide your finger left on the display.
Press Settings.
Press access point.

2 Create new data connection

Press add.

3 Enter name

Press the field below Connection name and key in Vodafone MMS + Internet

4 Enter APN for internet

Press the field below Access Point Name and key in live.vodafone.com

5 Enter APN for picture messaging

Press the field below MMS Access Point Name and key in mms.vodafone.net

6 Enter IP address

Press the field below Proxy address and key in 10.24.59.200

7 Enter port

Press the field below Proxy port and key in 80

8 Enter picture messaging server

Press the field below MMSC address and key in http://www.vodafone.ie/mms

9 Save and activate data connection

Press the confirm icon.
Press Vodafone MMS +.

10 Exit

Press the Home key to return to standby mode.

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