Nokia Lumia 1020

Nokia Lumia 1020

You can't make voice calls - Nokia Lumia 1020

Cause 8 of 8: You've turned on manual network selection and the selected network isn't available

If you've turned on manual network selection, you must be in range of the selected network to make a call.

Solution: Turn on automatic network selection.

Step 1 of 8

Find "mobile network"

Slide your finger left across the display to open the main menu.Press Settings.

Step 2 of 8

Find "mobile network"

Press mobile network.

Nokia Lumia 1020
Step 3 of 8

Select option

Select one of the following options:Select network manually, go to 2a.Select network automatically, go to 2b.

Step 4 of 8

2a - Select network manually

Press the field below "Network selection".Your phone searches for networks within range.

Step 5 of 8

2a - Select network manually

Press the required network.Your display will tell you if you have access to the network you've chosen.

Step 6 of 8

2b - Select network automatically

Press the field below "Network selection".

Step 7 of 8

2b - Select network automatically

Press automatic.Wait while your phone finds the network.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "mobile network"

Slide your finger left across the display to open the main menu.
Press Settings.
Press mobile network.

2 Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
Nokia Lumia 1020

3 2a - Select network manually

Press the field below "Network selection".
Your phone searches for networks within range.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press the field below "Network selection".
Press automatic.
Wait while your phone finds the network.

5 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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