Nokia 3310 (2017)

Nokia 3310 (2017)

I can't make voice calls on my Nokia 3310 (2017) Proprietary OS

Cause 12 of 13: Your own caller identification is turned off in your price plan

If your own caller identification is turned off in your price plan but is turned on on your phone, you can't make calls when roaming.

Solution: Turn off your own caller identification.

Step 1 of 7

Find "Send my caller ID"

Press the Navigation key.

Step 2 of 7

Find "Send my caller ID"

Select Settings.

Step 3 of 7

Find "Send my caller ID"

Select Call settings.

Step 4 of 7

Find "Send my caller ID"

Select Send my caller ID.

Step 5 of 7

Turn your own caller identification on or off

Select Yes to turn on caller identification.

Step 6 of 7

Turn your own caller identification on or off

Select No to turn off caller identification.

Step 7 of 7

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Send my caller ID"

Press the Navigation key.
Select Settings.
Select Call settings.
Select Send my caller ID.

2 Turn your own caller identification on or off

Select Yes to turn on caller identification.
Select No to turn off caller identification.

3 Return to the home screen

Press Disconnect to return to the home screen.

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