Microsoft Lumia 640 XL

Microsoft Lumia 640 XL

You can't check your voice messages - Microsoft Lumia 640 XL

Cause 1 of 4: The voicemail number isn't saved in your phone

To listen to your voice messages, you need to save the voicemail number in your phone.

Solution: Save the voicemail number.OR Call 171 to check your voice messages.

Step 1 of 6

Find "settings"

Press the phone icon.

Step 2 of 6

Find "settings"

Press the dots in the bottom right corner of the display.

Step 3 of 6

Find "settings"

Press settings.

Step 4 of 6

Turn off default voicemail number

Press the indicator next to "Use default voicemail number" until the function is turned off.

Step 5 of 6

Save the voicemail number

Press the field below "Use default voicemail number".Key in (prefix) 5 (your phone number)

Step 6 of 6

Return to the home screen

Press the home icon to return to the home screen.

1 Find "settings"

Press the phone icon.
Press the dots in the bottom right corner of the display.
Press settings.

2 Turn off default voicemail number

Press the indicator next to "Use default voicemail number" until the function is turned off.

3 Save the voicemail number

Press the field below "Use default voicemail number".
Key in (prefix) 5 (your phone number)

4 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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