Huawei Y6

Huawei Y6

Android 5.1.1

I can't send and receive email messages on my Huawei Y6 Android 5.1.1

Cause 3 of 3: The incoming or outgoing mail server isn't available

Depending on which mobile network or Wi-Fi network you're connected to, your provider's email servers may be unavailable.

Solution: Use the outgoing server assigned to you by Vodafone.

Step 1 of 34

Find "Accounts"

Press Settings.

Step 2 of 34

Find "Accounts"

Press All.

Step 3 of 34

Find "Accounts"

Press Accounts.

Step 4 of 34

Create new email account

Press Add account.

Step 5 of 34

Create new email account

Press Email.

Step 6 of 34

Enter email address

Press Email address and key in your email address.

Step 7 of 34

Enter password

Press Password and key in the password for your email account.

Step 8 of 34

Enter password

Press Next.

Step 9 of 34

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 10 of 34

Select server type

Press POP3.

Step 11 of 34

Enter username

Press the field below "Username" and key in the username for your email account.

Step 12 of 34

Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

110
Step 13 of 34

Enter incoming port

Press the field below "Port" and key in 110.

Step 14 of 34

Turn off encryption of incoming email messages

Press Security type.

Step 15 of 34

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 16 of 34

Turn deletion of email messages on server on or off

Press Delete email from server.

Step 17 of 34

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 18 of 34

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Step 19 of 34

Turn deletion of email messages on server on or off

Press Next.

Step 20 of 34

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

25
Step 21 of 34

Enter outgoing port

Press the field below "Port" and key in 25.

Step 22 of 34

Turn off encryption of outgoing email messages

Press Security type.

Step 23 of 34

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 24 of 34

Turn off SMTP authentication

Press Require sign-in to turn off the function.

Step 25 of 34

Turn off SMTP authentication

Press Next.

Step 26 of 34

Select settings for retrieval of new email messages

Press Sync frequency.

Step 27 of 34

Select settings for retrieval of new email messages

Press the required setting.

Step 28 of 34

Turn email message notifications on or off

Press Notify me when email arrives to turn the function on or off.

Step 29 of 34

Turn email message synchronisation on or off

Press Sync email from this account to turn the function on or off.

Step 30 of 34

Turn email message synchronisation on or off

Press Next.

Step 31 of 34

Enter email account name

Press the field below "Name this account (optional)" and key in the required name.

Step 32 of 34

Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.

Step 33 of 34

Enter sender name

Press Done.

Step 34 of 34

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Press Settings.
Press All.
Press Accounts.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press Next.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press POP3.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 110.
110

9 Turn off encryption of incoming email messages

Press Security type.
Press None to turn off the function.

10 Turn deletion of email messages on server on or off

Press Delete email from server.
Press Never to keep email messages on the server when you delete them on your phone.
Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Press Next.

11 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

12 Enter outgoing port

Press the field below "Port" and key in 25.
25

13 Turn off encryption of outgoing email messages

Press Security type.
Press None to turn off the function.

14 Turn off SMTP authentication

Press Require sign-in to turn off the function.
Press Next.

15 Select settings for retrieval of new email messages

Press Sync frequency.
Press the required setting.

16 Turn email message notifications on or off

Press Notify me when email arrives to turn the function on or off.

17 Turn email message synchronisation on or off

Press Sync email from this account to turn the function on or off.
Press Next.

18 Enter email account name

Press the field below "Name this account (optional)" and key in the required name.

19 Enter sender name

Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.
Press Done.

20 Return to the home screen

Press the Home key to return to the home screen.

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