Huawei P9

Huawei P9

Android 6.0

I can't send and receive email messages on my Huawei P9 Android 6.0

Cause 1 of 3: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 39

Find "Accounts"

Slide two fingers downwards starting from the top the screen.

Step 2 of 39

Find "Accounts"

Press the settings icon.

Step 3 of 39

Find "Accounts"

Press Accounts.

Step 4 of 39

Create new email account

Press Add account.

Step 5 of 39

Create new email account

Press Email.

Step 6 of 39

Enter email address

Press Email address and key in your email address.

Step 7 of 39

Enter password

Press Password and key in the password for your email account.

Step 8 of 39

Enter password

Press Next.

Step 9 of 39

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 10 of 39

Select account type

Press POP3.

Step 11 of 39

Enter username

Press the field below "Username" and key in the username for your email account.

Step 12 of 39

Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

110
Step 13 of 39

Enter incoming port

Press the field below "Port" and key in 110.

Step 14 of 39

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 15 of 39

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 16 of 39

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 17 of 39

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 18 of 39

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Step 19 of 39

Turn deletion of email messages on server on or off

Press Next.

mail.vodafone.ie
Step 20 of 39

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

25
Step 21 of 39

Enter outgoing port

Press the field below "Port" and key in 25.

Step 22 of 39

Turn off encryption of outgoing email messages

Press Security type.

Step 23 of 39

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 24 of 39

Turn off SMTP authentication

Press Require sign-in to turn off the function.

Step 25 of 39

Turn off SMTP authentication

Press Next.

Step 26 of 39

Select settings for retrieval of new email messages

Press Sync frequency.

Step 27 of 39

Select settings for retrieval of new email messages

Press the required setting.

Step 28 of 39

Turn email message notifications on or off

Press Notify me when email arrives to turn the function on or off.

Step 29 of 39

Turn on email message synchronisation

Press Sync email from this account to turn on the function.

Step 30 of 39

Turn on email message synchronisation

Press Next.

Step 31 of 39

Turn on email message synchronisation

Press the Home key to return to the home screen.

Step 32 of 39

Enter email account name

Press Email.

Step 33 of 39

Enter email account name

Press the menu icon.

Step 34 of 39

Enter email account name

Press the required email account.

Step 35 of 39

Enter email account name

Press Account name.

Step 36 of 39

Enter email account name

Key in the required name for the email account and press OK.

Step 37 of 39

Enter sender name

Press Your name.

Step 38 of 39

Enter sender name

Key in the required sender name and press OK.

Step 39 of 39

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Accounts.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press Next.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select account type

Press POP3.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 110.
110

9 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None to turn off the function.

10 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Press Next.

11 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

12 Enter outgoing port

Press the field below "Port" and key in 25.
25

13 Turn off encryption of outgoing email messages

Press Security type.
Press None to turn off the function.

14 Turn off SMTP authentication

Press Require sign-in to turn off the function.
Press Next.

15 Select settings for retrieval of new email messages

Press Sync frequency.
Press the required setting.

16 Turn email message notifications on or off

Press Notify me when email arrives to turn the function on or off.

17 Turn on email message synchronisation

Press Sync email from this account to turn on the function.
Press Next.
Press the Home key to return to the home screen.

18 Enter email account name

Press Email.
Press the menu icon.
Press the required email account.
Press Account name.
Key in the required name for the email account and press OK.

19 Enter sender name

Press Your name.
Key in the required sender name and press OK.

20 Return to the home screen

Press the Home key to return to the home screen.

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