Huawei P10 Plus

Huawei P10 Plus

Android 7.0

I can't use the internet connection on my Huawei P10 Plus Android 7.0

Cause 2 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 9

Find "Mobile network"

Press Settings.

Step 2 of 9

Find "Mobile network"

Press More.

Step 3 of 9

Find "Mobile network"

Press Mobile network.

Step 4 of 9

Turn mobile data on or off

Press Mobile data to turn the function on or off.

Step 5 of 9

Turn mobile data on or off

Press the Return key twice.

Step 6 of 9

Turn use of mobile data for applications on or off

Press Mobile data.

Step 7 of 9

Turn use of mobile data for applications on or off

Press Networked apps.

Step 8 of 9

Turn use of mobile data for applications on or off

Press the field next to the application name in the "Mobile data" column to turn the function on or off.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Press Settings.
Press More.
Press Mobile network.

2 Turn mobile data on or off

Press Mobile data to turn the function on or off.
Press the Return key twice.

3 Turn use of mobile data for applications on or off

Press Mobile data.
Press Networked apps.
Press the field next to the application name in the "Mobile data" column to turn the function on or off.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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